Privacy Policy
Privacy Policy
Last Updated: [12/15/25]
Ritmo del Sol (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit [ritmocancun.com] (the “Site”) and when you interact with our services, including email sign-ups and event inquiries.
Information We Collect
We may collect the following types of information:
- Information you provide: such as your name, email address, phone number, and any message you submit through forms or email subscriptions.
- Purchase-related information: if you purchase a package through a third-party booking platform, that platform may collect payment and booking details. We may receive limited information needed to provide support or manage your reservation.
- Automatic data: such as IP address, browser type, device information, pages visited, and approximate location (city/state). This may be collected through cookies or analytics tools.
How We Use Information
We may use information to:
- Provide and operate the Site
- Send event updates, announcements, and marketing emails (you can unsubscribe anytime)
- Respond to questions and customer support requests
- Improve our Site, content, and user experience
- Protect against fraud, misuse, or security risks
- Comply with legal obligations
Email Communications
If you join our mailing list, we may send you promotional or informational emails. You can unsubscribe at any time using the link in the footer of our emails or by contacting us at [info@ritmocancun.com].
Cookies and Analytics
We may use cookies and similar technologies to understand how visitors use the Site and to improve performance. You can control cookies through your browser settings. Disabling cookies may affect some Site features.
Third-Party Services
We may use third-party tools and service providers (for example: website hosting, analytics, email services, booking/payment platforms). These providers may process data on our behalf to perform services. We do not control how third-party platforms collect or use your information on their own websites.
How We Share Information
We may share information:
- With vendors/service providers who help us run the Site and services
- To comply with law, legal process, or government requests
- To protect our rights, safety, and property, or the safety of others
- In connection with a business transfer (such as a merger or asset sale)
Data Security
We take reasonable measures to protect your information. However, no website or transmission is 100% secure, and we cannot guarantee absolute security.
Data Retention
We keep personal information only as long as needed for the purposes described in this Policy, unless a longer retention period is required by law.
Your Choices
- Unsubscribe: You can opt out of marketing emails anytime.
- Access/Update: You may request to access, update, or delete your information by contacting us.
- Cookies: You can manage cookies in your browser settings.
Children’s Privacy
The Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
International Visitors
If you access the Site from outside the United States, you understand that your information may be processed in the United States or other jurisdictions where our service providers operate.
Changes to This Privacy Policy
We may update this Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy, contact us:
Email: info@ritmocancun.com
Phone: 678-900-7387